Manage and oversee the operation for inbound deliveries to the customer. Co-ordination of people, process and systems involved in executing the loads. Look for areas where continuous improvement is possible and involve any SMEs that may be necessary in the process of unlocking the improvements.
The critical responsibilities of this role are described below. They may be subject to reasonable changes from time to time in line with business need.
- Oversee Warehouse and Transport operations for inbound volume, in line with Budget, KPI, Customer Service Standards and Customer Requirements.
- Perform daily operational management of transport service providers.
- Perform daily operational management of direct reports and ensure operational KPIs are met.
- Actively participate in bringing about cost competitiveness and savings initiatives for the client.
- Drive improved service delivery through effective management of the operation, as well as service enhancement initiatives.
- Disbursement management and rate management for inbound volume.
- Business Risk Management
- Determining and mitigating business risks by using appropriate tools
- Ensuring compliance to audit protocols
- Eliminating fraudulent activities
- Developing business contingency plans
- Customer satisfaction
- Achieving and exceeding contractual service levels
- Consult with individuals in similar roles on other contracts to find opportunities to share learnings and find standardized, best practice ways of working
- TMS Adherence
- Ensure daily checks are conducted to ensure all loads are planned and are in the correct TMS status (accepted)
- Ensure the customer’s approved tendering strategy is always followed
- Maintain good system hygiene, data integrity and process compliance
- Execution management
- Ensure the timeous publication of reports and updates to the business, as and when needed
- Escalate and resolve issues with loading/offloading and or day-to-day Carrier related issues
- Team management
Minimum Requirements
- Diploma in Logistics/Transport/Supply Chain
Desired, non-essential
- Diploma in Logistics/Transport/Supply Chain
- 5-7 years planning and operational experience across Transport and Supply Chain Management in a
- FMCG/Consumer Goods environment
- Strong leadership ability
- Understanding of transportation networks including cross border deliveries
- Proven experience in a planning role with previous possible roles such as Senior Planner
- Excellent planning and forward-thinking skills
- Excellent interpersonal skills that will allow the incumbent to interact at all levels with the customer and transport service providers
- Flexibility to adapt to a constantly changing environment, including the ability to work well under pressure
- Be able to travel to and work from customer sites in Gauteng
- Ability to manage ad-hoc project work as and when required
- Excellent written and verbal communication skills
- Detail oriented and organized, strong planning and prioritization abilities
- The ability to work unsupervised and remotely
- Ability to make logical and unemotional decisions
- Ability to be firm and not to be influenced to operate outside the guideline of the operational requirements
- Ability to work extended hours and weekends when required, within reason
About Transnova
Transnova is an independent logistics advisory, technology and managed services firm established in 2012 with staff of over 100 supply chain professionals. Our main area of expertise lies in the design, implementation, operations and / or transfer of 4PL solutions or Logistics Control Towers.
How To Apply
Interested candidates should submit a cover letter and CV to careers@transnova.co.za